Innovatech Solutions Inc
One team for critical applications.
i-tecsol designs, builds, integrates, runs, supports and protects the software that a business cannot afford to have stop: web, desktop and mobile applications, the data and telephony behind them, and the infrastructure they run on. Much of that work is in pharmacy and healthcare operations, where the data is protected health information.
- INCalls and prescriptions
- RECPatient records
- WORKStaff queues
- FILLCompounding and fulfillment
- PAYInsurance and billing
- DOCDocuments
- OUTLast-mile delivery
Everything a critical application needs, under one roof
No hand-offs between a development shop, a hosting company, a support desk and a security firm. The people who build it also run it.
Build
Design and development
Web platforms, Windows desktop applications, mobile apps and internal tools, built around the work users must complete.
Integrate
Systems that talk to each other
APIs, enterprise application integration and data pipelines that connect new software to the systems already in place.
Run
Hosting and infrastructure
Servers, storage, networks and cloud, on-premises or hosted, operated by the team that built the application.
Support
Operations and support
Monitoring, releases, fixes and the day-to-day questions, handled by people who know the system.
Protect
Security and compliance
Hardened configurations, controlled access, continuous checks and written reviews, including HIPAA, for the systems we run.
Improve
Change without disruption
New features, replacements of old software and migrations, planned so the operation keeps running while they happen.
Where we go deepest
Pharmacy and healthcare operations
The i-tecsol pharmacy platform follows an order from the first call or prescription to the patient’s door: records, staff queues, compounding and fulfillment, insurance and billing, documents, and last-mile delivery with routing, a driver app and proof of delivery. Clinical, chronic-care and remote-monitoring systems sit beside it. All of it is built and run under HIPAA discipline, with i-tecsol as a business associate where it holds patient data.
- Patient and prescription records
- Work and billing queues
- Compounding pharmacy workflows
- Insurance workflows and billing
- Document handling
- Call handling and call-center operations
- Last-mile delivery, end to end: dispatch, routing, driver app, proof of delivery
- A Windows desktop application for pharmacy staff
What people come to i-tecsol for
Software for the operations that cannot stop
Pharmacy management software
Patients, prescriptions, staff queues, insurance and billing in one operating system for independent, specialty and multi-site pharmacies.
Compounding pharmacy software
Preparation records, batch and lot tracking, labeling and documentation kept with the prescription they belong to.
Pharmacy delivery and routing software
Last-mile delivery end to end: dispatch, route planning, a driver app, live tracking and proof of delivery.
Healthcare software development
Chronic care management, remote patient monitoring, clinical records and the integrations between them, under HIPAA discipline.
Call-center and telephony systems
Call handling, SMS, escalations, dashboards and quality review connected to the operational records.
Custom software and IT services
ASP.NET, PHP, Node.js, iOS and Android applications, infrastructure, hosting, support and security from one team.
Technology
The stacks we work in
Chosen per system, kept current, and operated by the same people who build with them.
- Web and services
- ASP.NET and C# · PHP · Node.js · Python
- Desktop
- Windows applications in .NET
- Mobile
- iOS · Android
- Data
- SQL Server · MySQL · PostgreSQL
- Infrastructure
- Windows and Linux servers · virtualization and containers · on-premises and cloud · networks across sites
- Communications
- Telephony · SMS · call-center platforms · chat
- Integration
- APIs · enterprise application integration · data pipelines between existing systems
Systems i-tecsol has built and runs
Pharmacy operations platform
A multi-tenant system for patient, prescription, billing, insurance, document, queue and call workflows, with a Windows desktop application for staff.
Chronic care and remote monitoring
Systems for Medicare chronic care management and remote patient monitoring, connecting clinics, clinical staff, physicians and patients.
Delivery, routing and call centers
Last-mile delivery with route planning, tracking and proof of delivery; Textncall, a complete call-center system; and a digital supply-chain portal for MedicNetworks.
Start with the application that cannot stop.
Tell us what it does, who depends on it, which systems it touches and what you need it to do next.